Soldiers, surgeons, and astronauts have trained for decades in virtual reality (VR). People learn best by doing, and by getting feedback when they make mistakes, which is why these high-stakes lines of work are natural applications of the medium. But over the past few years, the cost to deploy VR has plummeted, and the technology has expanded into more general use at Fortune 500 corporations, where employees working in industries such as retail, logistics, and customer service are practicing in VR headsets to get better at their jobs.
In this article, I focus on three case studies on employee training: one based on learning physical procedures, one on conversational “soft skills,” and one on corporate culture. All three case studies have shown return on investment, and each involved thousands of employees — a sample size unheard of in academic studies of VR. They were conducted by Strivr, a VR-based immersive learning platform provider. [Disclosure: I cofounded Strivr and the examples given are clients of the company.]
Continue reading here: https://hbr.org/2020/09/is-vr-the-future-of-corporate-training?utm_campaign=Industrial%20VR%2FAR%20Forum%20Content&utm_medium=email&_hsmi=95975019&_hsenc=p2ANqtz-81-zEiPEV9-LwiFKqLXUq218FG5lqocm5DYtuV33cw8ofGZxzFZccP1-5DttybV3psBRwxXrpdJQzLP0Z1F54d-qVTbg&utm_content=95975019&utm_source=hs_email